人才招募

1.與 Gogolook 旗下產品用戶進行互動，並透過現有客服管道（包含 Google Play, Appstore, email, FB，LINE 等）協助排除使用上的問題
2.能與團隊合作提供所需資料協助排除功能上的異常情況
3.以用戶的角度提供想法協助團隊規劃新功能
4.透過社群平台進行輿情蒐集，已讓團隊了解用戶的回饋與想法
5.搜集與分析用戶遇到的問題與建議，並統整給團隊作為參考

1.保有同理心，但仍可理性審視用戶的需求與問題
2.對於與人互動保持熱忱，且能及時準確地提供解決方式
3.能有隨機應變與自我思考的能力，決策時保有彈性而不僵化
4.細心觀察問題，並能準確提供團隊所需的資訊
5.對相關軟體產業有一定興趣與了解
6.中、英文流利讀寫能力

額外能力：
1.第三語言的讀寫能力
2.對金融理財有相關經驗
3.曾使用過 Gogolook 旗下產品

- Responsible for developing and implements local consumer insight and translating into meaningful marketing initiatives that drive brand growth and deliver download and in-app purchases.
- Participate in the headquarters’ strategic planning of Japan marketing strategy to maximize quality of the contents and user experiences.
- Work closely with HQ marketing team:
- Own media strategy, planing and create the best content for our brand on official website and SNS to earn organic traffic.
- Support campaign asset/creative production, including concept testing/consumer research, production and execution.
- Collaborate with agency partners on the local campaign including manage the budget, and monitor and report on results, and refine plans as needed.
- Development and maintenance good relationship with media, talent, KOLs and third parties in Japan market.

- Fluent in written and spoken Japanese and Mandarin.
- A self-starter who can complete the task independently and collaborate with team members to contribute to integrated marketing goals across platforms.
- Minimum 3 years marketing experience.(especially digital marketing and PR)
- Organize, plan, prioritize, and meet deadlines. Able to manage multiple competing priorities effectively.
- Excellent communication skills to collaborate with cross functional teams, third parties partners, and agencies.

Preferred Qualifications
- Marketing experience with an innovation industry like application services is plus.
- Having good connection and collaborate experience with third parties i.e. talent, KOLs, TV shows is plus.

Your role
We are looking for a highly analytical thinker with an audience-first mindset for the role of Content Marketing Senior Specialist . Candidates will be experts on social media analytics, understand the nuances, advantages and shortcomings of each platform and know how to utilize data in formulating a campaign strategy.

Content Marketing Senior Specialist will in charge of data analysts and content generate. He/She is responsible for creating "shareable" content, distributing content on the appropriate platforms and measuring the results of marketing activity. Always stay abreast of emerging digital marketing trends, identify and manage brand exposure opportunities and bring fresh, creative thinking to leverage growth tactics in the most surprising and effective ways.

Our target is through content marketing to driving traffic and engagement that translates to new users and active users.

Content Marketing Senior Specialist Responsibilities:
You will responsible for misinformation detection chatbot's (美玉姨) own media strategy, planning and activities, including below:
- Collaborate with countries managers to manage localized content and monitor the performance in different countries.
- Orchestrating digital content strategies across all online platforms. (FB and LINE, ).
- Driving traffic and engagement that translates to new users and user active.
- Designing and implementing creative marketing strategies to disseminate content.
- Knowing which platform different kinds of content are best suited to.
- Data analysts：tracking, evaluating and reporting on results.
- Measuring the results of marketing activity to inform future marketing campaigns.

- 3 years of content marketing /online community building experience, especially have social media management experience(FB, LINE & Twitter).
- An enthusiastic storyteller who loves to create and define brands and stories to drive awareness .
- Data-driven and highly analytical.
- Proficiency with social media analytics.
- Time management skills：Organize, plan, prioritize, and meet deadlines. Able to manage multiple competing priorities effectively.
- Excellent written and verbal communication in Chinese and English.
- Good communication skill with internal, agency partner management and third parties.
- A self-starter who can complete the task independently and collaborate with team members to contribute to integrated marketing goals across platforms.

Preferred Qualifications
- Digital marketing agency experience is plus.
- LINE marketing experience extremely helpful.

這個工作有行銷、客服兩大工作，您可以加入一個獨立團隊，參與產品改版迭代的過程，包括從挖掘用戶需求到功能開發的有趣經驗，如果您對於金融科技服務有興趣，歡迎您加入我們。

1. 內容行銷
定期整理金融商品資訊與新聞
協助更新每週網站相關數據成效並維護報表
撰寫主管交辦之信貸、信用卡等金融服務主題文章(會有主旨綱要)
擔任臉書小編
2. 文字客服
協助回覆與管理使用者反饋內容：包括FB粉絲專頁留言、回覆訊息、Email、web chat等
3. 其他文書

對於自己文字能力有信心，常寫Blog佳
擅於整理資訊擷取重點，並可重新組織架構後展示 (對！做報告的小組長就是你)
對於新事物充滿好奇與熱情
一週可以來至少3天

相關資訊請參考：https://roo.cash

你所在團隊的目標持續提供高品質的 Caller ID 與 SMS 服務，你實際工作會負責透過資料技術/資料維運/設計有效的用戶回饋機制去優化來電辨識資料庫包括
負責相關的資料處理與維運工作
設計有效的指標去評量資料庫的數量與準確性
設計有效的機制與流程去增加資料庫的數量與準確性

工作職責
1. 設計來電辨識的資料庫數量與準確度的相關指標
2. 協助電話號碼資料匯入、Log 資料正確性
3. 對號碼名稱正確性提升，設計方法與流程

<必要條件>
有 2 年以上的資料運營或資料產品經驗
擅於溝通協調，可以獨立完成利害關係人需求收集和協同合作
可以有效管理專案時程與進度
對資料有敏感度與好奇心且擅於資料分析
熟悉 SQL

<加分項目>
熟悉日本市場，會日文尤佳
有機器學習 (machine learning) 相關背景知識
熟悉資料分析語言（例如 Python、R 等）
熟悉 Agile 產品開發流程

Mission
你所在團隊的目標是負責優化 Whoscall 付費版產品，藉由正確的產品訴求與產品價值，去提升商業價值你實際的工作包含
1. 協助進行 Whoscall IAP 功能規格訂定與功能指標制訂，以達成商業目標
2. 協助管理 Whoscall IAP 的使用者體驗，用戶認知並透過正確訊息傳遞產品價值
3. 協助 Whoscall IAP 的相關營運數據

Requirement
有 2 年以上的互聯網產品經驗
可以建構有效產品假設，並產出對應的產品規格與數據追蹤計畫
可以用簡單語言，說明產品設計概念及技術問題
擅於溝通協調，可以獨立和相關利害關係人協同合作
有基礎商業分析能力或經歷佳

你所在團隊的目標是負責 Whoscall 產品的維運並持續優化產品核心去提供高品質的 Caller ID 與 SMS 服務，你的防守範圍大致為

協同 Business Unit 負責人，收集有用的質化/量化/市場資料，找到達成目標的有效產品路徑
與資料團隊合作思考如何應用資料並實際的落地在 Whoscall 中，且設計回饋機制持續優化 (Ex: 利用機器學習模型偵測詐騙號碼）
對開發流程負責，包含：制定規格、時程管理，並與開發團隊合作產出高品質的新版本或功能
整合可能來自其他協作團隊(Ex: 客服/行銷)的維運需求並與上述的其他任務共同排定優先級

Must have
有 3 年以上的互聯網產品經驗
可以獨立建構達成商業目標的有效產品路徑與假設
可以設定合適的指標及有效的質量化方法去驗證產品假設
可以用簡單語言，說明產品設計概念及技術問題
擅於溝通協調，可以獨立和相關利害關係人協同合作
資料有敏感度與好奇心

Great to have
曾有開發或營運面向全球產品的經驗
熟悉產品數據平台（例如：Google Analytics、Firebase、Flurry 等）
熟悉資料分析語言（例如 SQL、Python、R 等）
有機器學習 (machine learning) 相關背景知識
有數據產品或數據分析專案相關經驗

協助產品負責人與日本當地合作廠商接洽
信件/通訊軟體/電話回覆與翻譯
主管所交辦事項

精通日文與中文
有在日本工作或是有實際與日本人合作經驗
能夠細心處理各項事務
合約至少半年且能每天進公司

- 了解每次的測試需求及目的，進而設計精準合適的測試規劃並執行
- 根據商業專案需求變化，理解與公司目標的關聯，快速配合及調整產品測試步調
- 應用測試工具提升測試品質與效率
- 強化產品品質，建置對應的品質標準
- 理解功能程式邏輯與架構並且測試上不斷精進
你將接觸 Gogolook 最核心團隊，利用前瞻技術打造傑出的功能，追求不斷進步，同時鞏固核心品質並創造更高的產品價值

必要條件:
- 至少 2 年以上軟體測試經驗
- 可獨立撰寫測試計畫/ 測試案例/ 測試報告
- 有能力提出改善建議並進行問題追蹤
- 良好的溝通能力與執行能力，認真負責的工作態度
- 熟悉 Android 或 iOS 平台
- 熟悉 Agile 開發流程
- 熟悉 Firebase 使用 e.g. : a/b testing、cloud messaging、crash monitoring、remote config
- 會使用 Test case 管理系統。 e.g. Testrail
- 會使用 Bug Tracking system。e.g. Jira
- 會使用 API 測試工具。e.g. Postman

加分條件:
1. 熟悉一種以上測試經驗 Android、IOS、Web
2. 有執行 Phone Call、IAP、AD 測試經驗
3. 有透過 Xcode debug 測試經驗
4. 有修改 Python 或 Java 語言寫過自動化測試腳本經驗
5. 有使用過任一自動化測試工具 e.g. Appium/Nosetests/Selenium/RobotFramework/Pytest.etc
6. 有 git 的概念，並會使用版本控制的工具 e.g. github, sourcetree
7. 有使用操作資料庫應用 e.g. SQL 語法, MongoDB 語法
8. 有數據概念

Machine Learning Engineer 在 Gogolook 將負責利用資料分析及機器學習進行內部資料的探索，你可以盡情展現你的專業技能，提供決策建議，協助團隊解決各種有挑戰性的問題。此外也會需要和團隊其他職能一起協同 co-work。
加入團隊後的主要任務:
1. With business requirements, collect logs, extract features, and build machine learning models
2. Feature engineering for machine learning
3. A product mindset - ask and address the most important analytical questions with a view on enhancing product impact

1. 3+ years of experience in one or more of the following areas: recommendation systems, machine learning, data mining or artificial intelligence
2. Advanced SQL skills and/or other query DSL
3. Experience with common analysis tools - SQL, R, and Python
4. Experience in one or more of the Big Data related technologies, such as Hadoop, Hive, Spark, ElasticSearch, MySQL, MongoDB, HBase, Presto, etc
5. Experience in working with cloud service such as AWS, GCP
6. Experience with machine learning and deep learning framework, such as Scikit-learn, TensorFlow, PyTorch, etc
7. A solid understanding of both probability and statistics

加分條件
- 具備深度學習模型建構/驗證模型效益與 Kaggle 實戰經驗者尤佳
- 不要考慮了，趕快加入 Gogolook，我們走著瞧！

We expect you are the one who wants to solve problems — how to protect people from endless disinformation and scam, how to get over the limitation, how to think out of the box. You are passionated, minimalist, because we believe the best service is either powerful and simple enough.

The characteristics you must have:
1. Good communication ability, you are able to express your thought, and to understand others.
2. You are responsible, high standard, because you will have more freedom to decide how to approach certain tasks by your way.
3. You are a solution provider.
4. You are a good learner, keeping improving your self.
5. You want to build the best product.

Requirements:
1. Familiar with Python
2. Familiar with React
3. Experienced Web developer, solution-oriented
4. Familiar with SQL and NoSQL
5. You know how to integrate 3rd party API
6. Familiar with Git, of course

Nice to have:
1. Familiar with web application and system security
2. Familiar with AWS
3. You have used Elasticsearch
4. Experienced about distributed system, high scalability, high availability
5. Experienced about internationalization and localization (i18n, l10n)

Back-end Engineer 在 Gogolook 將負責開發與維護 API 給 Web/Mobile App、參與各項功能開發計劃/功能發想，會熱衷於發掘日新月異的後端技術，與團隊成員持續精進和成長，是我們共同努力的目標。
加入團隊後的主要任務:
- Maintain and/or implement backend for toC or toB applications, include API, infrastructure and worker scripts
- Ensure good DevOps, SRE, and Microservices disciplines
- Keep learning emerging technologies and share the knowledge

- At least 3+ years experience on Python or Go in backend system development
- Experience in one or more of the Database systemsuch as MySQL, Presto, PostgreSQL, MongoDB, Redis etc.
- Experience in using cloud platforms e.g. AWS, GCP, Azure
- Experience with Source Control systems (git, svn, etc)
- Agile workflow

加分條件:
- 有 Docker, K8s 經驗者優先
- 喜好參與社群活動者加分
- 個性開朗活潑、善於溝通、個性大方、熱情活潑，喜歡新環境者，恭喜你(妳)符合 Gogolooker 特質！快把履歷交給我們吧！